Latest Update 11th February 2021
Introduction
Our website address is: http://odermattcreations.net.
We want visitors to our website to be able to take part fully in the content and offers we provide.
We also want to make sure that when we collect information from you, we do so in a way that does not infringe your right to privacy.
Please read the following carefully because by visiting http://odermattcreations.net you are accepting and
consenting to the practices described in this policy.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Contact forms
When visitors contact us via the contact form, your personal data you provide, is captured when submitting a contact form. We keep this information for the period to help you with your query. We do not use the information submitted through the contact form for marketing purposes.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
While visiting our store, we’ll also use cookies to keep track of cart contents while you’re browsing our site.
Who we share your data with
We value your privacy and we do not sell or trade Personal Information.
What data we collect from you and how long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
While you visit our site and store, we’ll track:
- Products & pages you’ve viewed: we’ll use this to show you products you’ve recently viewed and pages you visited
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number and payment details. We’ll use this information to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
We will store order information for seven years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews indefinitely, if you choose to leave them.
Who on our team has access
Members of our team have access to the information you provide us.
- Order information like what was purchased, when it was purchased and where it should be sent, and
- Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds and support you.
Usage Data
When you visit our Site, we will store: the website from which You visited us from, the parts of our Site You visit, the date and duration of Your visit, Your anonymised IP address, information from the device (device type, operating system, screen resolution, language, country you are located in, and web browser type) You used during Your visit. We process this usage data in Matomo analytics for statistical purposes, to improve our Site and to recognize and stop any misuse.
What rights you have over your data
If you have made a purchase on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments are checked through an automated spam detection service.
Changes to this Privacy Policy
We may update Our Privacy Policy from time to time, by posting the new Privacy Policy on this page.
We will update the “Last updated” date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, You can contact us:
- By email: jolanda@odermattcreations.net